Frequently asked questions

Everything a shop owner usually wants to know. Don't see your question? Just ask.

What exactly do I get?
A complete, custom online storefront for your shop — a branded homepage, a product catalog with search and filters, individual product pages, a shopping cart, and a checkout flow. It also comes with a full admin panel where you manage products, inventory, orders, and offers yourself. You can see it all working on the live demo store.
How much does it cost?
$100 one-time setup to build, brand, and launch your store, then $50/month for hosting, maintenance, and support. No yearly contract, no hidden fees, and you can cancel anytime.
How long until my store is live?
Most stores launch within about a week once we have your branding (logo, colors) and an initial product list. We'll keep you updated as we build, and nothing goes live until you've reviewed it.
Do I need to be technical?
Not at all. We handle the build, hosting, security, and updates. Day to day, you manage products and orders through a simple admin panel — if you can fill out a form, you can run your store.
How do orders and customer messages reach me?
Customers pay securely by card at checkout (Stripe), then choose in-store pickup or shipping. Every paid order is emailed to you and shown in your admin panel, where you manage fulfillment and refunds. Sales tax is calculated automatically based on the customer's address.
Can customers pay by card, or buy single cards?
Yes to both. Secure card checkout via Stripe is built in, with the payment form embedded right on your site (customers never leave your domain). They choose in-store pickup or shipping, sales tax is handled automatically, and you can issue refunds from the admin panel. Products can also be marked in-store-only, and the "Make an Offer" feature is available per product. Individual card singles are fully supported too — they get their own browsable section, and each card is priced per condition (Near Mint through Damaged) and per printing/finish (Holofoil, Reverse Holofoil, 1st Edition, and more), with intake that auto-fills card data and market prices from a SKU lookup.
What's mine, and what does Pull Kingdom keep?
You own your data and branding — your product listings, orders, customer info, logo, and any content you provide are yours, and we'll export your data if you ever leave. The website software, source code, and platform stay with Pull Kingdom; your subscription licenses you to use them while it's active. In short: this is a hosted service, not a purchase of the code. Full details are in our service terms.
What happens if I cancel?
There's no long-term contract — cancel anytime. When you do, the monthly service and hosting end and your store goes offline. We provide an export of your store data (products and orders) so you can take it elsewhere. Because the software and platform aren't sold or transferred, the store itself and its source code aren't handed over — but your data and branding remain yours.
What do you need from me to get started?
Just your shop name, a logo or branding direction, a contact email for orders, and a list of products you want to sell. Send us a message and we'll take it from there.

Still have a question?

Contact us